Returns & Exchanges
At Route One Apparel, we want you to love your Maryland-inspired gear; if you are not completely satisfied, you can return or exchange your items within 30 days of purchase. Please ensure all items are in their original, unworn condition with tags attached to be eligible for a full refund.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.
Pack Your Items
Securely package your items in their original packaging if possible, making sure to include any packing slips or documentation provided.
Ship It Back
Drop off your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing