Frequently Asked Questions
Everything you need to know about shopping with Route One Apparel.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Once shipped, standard delivery typically takes 3-5 business days depending on your location.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items within 30 days of purchase. Please note that clearance items and custom-printed products are final sale.
How do I know which size to order?
Each product page features a detailed size guide. Since we carry various brands and styles, we recommend checking the specific measurements provided to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship worldwide! International shipping rates and delivery times are calculated at checkout based on the destination country and package weight.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.